So, you've ended up on a "yet another web-based help-desk software" page. We will save you some time and point out the key reasons why our helpdesk is different:
* Unlimited - we are not priced "per technician" or "per user". The price you see above is the price for an unlimited solution. 1 technician? 10 technicians? 100000 technicians? Doesn't matter.
* Full-blown - Jitbit Helpdesk has everything a help-desk software needs: 2-way email-integration, easy user-interface, file-attachments, asset-management etc. You'll find the detailed features list below.
Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time.
Why Jitbit Help Desk?
* Extremely cheap helpdesk software - only $349 for a single installation (unlimited users and technicians) or $699 for the source-codes. All contracts include free upgrades within one year and discounted upgrades afterwards.
* Email integration - instantly turns emails into help-desk tickets, and sends out automatic email notifications to both users and help-desk technicians.
* Integrates into your website - generates a support-widget code for your website. Just copy-paste two lines of javascript to your webpage and thats it - you have a support form on it.
* FREE evaluation version has no expiration (download and test as long as you need)
* Unlimited - similar web-based software is priced $100-200 "per seat", while Jitbit is unlimited.
* Extremely Easy for both users and help-desk technicians. Takes seconds to setup (run the installer and start working in seconds).
* Reliable - most advanced technical platform: Microsoft ASP.NET and MS SQL Server
Helpdesk key features
* File attachments - post documents, screenshots and PDFs.
* Asset management - track your assets, assign it to your users
* Knowledge base and Reports with an option to export to Excel
* Secure - different user roles and security permissions (technicians can be assigned to different areas, no customer sees someone else's data, etc)
* Flexible - possible Windows-integrated authentication - integrate Help-Desk with your existing Active Directory users catalog
* Multilingual - Help-Desk is easily localizable to other locales and languages using ASP.NET resources.
English, German, Norwegian, Danish, Dutch, Swedish, French, Italian, Spanish, Portuguese, Russian, Hebrew, Arabic, Hindi languages are included.
* Source codes - C# source codes available for developers |
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